"The Family had rented a house on the lake for a week to celebrate my in-laws 50th wedding anniversary and my father-in-law brought his older 25hp fishing boat. Monday afternoon the boat broke (NOT GOOD) and as far as my father-in-law was concerned his week long fishing getaway went right down the tubes. As we were loading the boat at the ramp, we meet Joe (boat mechanic saint) told him the problem and he suggested we follow him up to RSC, that he new what the problem was and he could have us up and running in a couple of hours if the parts were in stock. Long story short, RSC had the parts on the shelf to fix the motor and the right man with the tools needed to get the job done in no time. My 70 year old father-in-law was back in business and back in the water fishing that afternoon. Joe, I know you said no big deal when we left, but I want you to understand that your kindness and concern about getting my newly retired father-in-law back on the water in the same day saved his whole vacation and instilled in the whole family the fact that there are still good people in this world willing to go beyond what's required to get the job done. Thank-you Joe, your help was very much appreciated."
John Carignan - Epsom, NH